This Cookie Policy explains how Cadence ITIL 4 Academy uses cookies and similar technologies (such as browser local storage) when you visit the site. We use the smallest set of cookies needed to keep you signed in and remember your preferences. We do not use advertising or cross-site tracking cookies.
1. What is a cookie?
Cookies are small text files placed on your device by your browser. They allow a site to remember information across requests — for example, that you are signed in. Local storage is a similar mechanism that keeps data in the browser without sending it back to the server on every request.
2. Categories of cookies we use
Strictly necessary
- Authentication tokens (stored by Supabase Auth in local storage) — keep you signed in between sessions.
- Cookie consent state — remembers that you have responded to the cookie banner.
- Session and CSRF tokens — protect form submissions and admin actions.
These cannot be turned off because the Service will not work without them.
Functional / preference
- UI preferences such as theme or sidebar state, where applicable.
- Last-viewed lesson to make it easy to resume.
Analytics (only if enabled)
If we enable basic analytics in the future to understand which lessons are most useful, we will use privacy-respecting tools (no cross-site tracking, IP-anonymised). We will update this page and the cookie banner before activating any such cookies.
Advertising / cross-site tracking
We do not use these. Period.
3. Third-party services
Some essential cookies and local storage entries are set by infrastructure providers we use, such as our authentication and database provider. They process this data only as our data processor. See our Privacy Policy for details.
4. Managing cookies
You can control cookies in several ways:
- Use the cookie banner to accept all or essential-only cookies.
- Use your browser's settings to block or delete cookies. Note that blocking essential cookies will sign you out and may prevent the Service from working.
- Use private/incognito browsing to avoid persistent cookies.
5. Do Not Track
We honour Global Privacy Control (GPC) and Do Not Track signals where applicable by not enabling optional analytics for those visits.
6. Changes
If we add or change cookies in a meaningful way, we will update this policy and re-prompt the cookie banner where required by law.
7. Contact
Questions about cookies? See our Contact page.