Educational purpose only
Cadence is an independent learning resource designed to help IT service-management practitioners study and apply ITIL®-aligned thinking. All written explanations, scenarios, battle cards, and practice questions are original educational content produced by Cadence. They are inspired by the ITIL 4 framework but are not the official ITIL® syllabus, study materials, or accredited training.
Not affiliated with PeopleCert or AXELOS
ITIL® is a registered trademark of PeopleCert International Limited. Cadence is not affiliated with, sponsored by, endorsed by, or accredited by PeopleCert, AXELOS, or any official ITIL® training organisation. Use of the term "ITIL" on this site is purely descriptive, to indicate the body of practice the educational content relates to.
No certification
Completing modules, scenarios, simulations, or practice exams on Cadence does not confer any official ITIL® certification. To obtain an ITIL® certification you must take the official examination via PeopleCert or an Accredited Training Organization.
No professional advice
Cadence content is for general educational purposes. It is not legal, security, compliance, regulatory, financial, or medical advice. Do not rely on it as a substitute for advice from qualified professionals familiar with your specific situation.
Scenario realism
Incident, change, problem, and watermelon-SLA scenarios are fictional. Any resemblance to specific organisations, vendors, customers, employees, or events is coincidental and used only to illustrate practical ITIL-aligned decision-making.
External links
The Service may include links to third-party sites. We are not responsible for the content, accuracy, or privacy practices of those sites.
Accuracy
We work to keep content accurate and up to date, but the IT service-management field evolves. We make no warranty as to completeness, accuracy, or fitness for any purpose.
Contact
If you spot something that needs correction, please reach out via the Contact page.